Resource Center

As your property management company, we are partnered with your community. Although we work closely with your board of directors, our goal is to help your entire neighborhood thrive. We find that after hard work and organization, our tools provide your community with the ability to run at peak performance levels, allowing each resident the freedom to start living. 

We are committed to providing homeowners with the tools necessary to seamlessly and effectively manage their associations. Our online portals, education courses, dedicated team members and innovative corporate culture gives each association we work with the confidence to live the life they’ve dreamed of in a community they can truly be proud to call home.


What is the Role of a Property Management Company?

Residential Property Management Companies are often misunderstood, and our position in your community can be confusing for homeowners. Here’s a quick breakdown of what a community association management company, like Heritage, can do for you:

Your association is governed by a set of documents known as Covenants and Bylaws. These documents create standards for residents; however, your community also has a Board of Directors. This Board consists of volunteer homeowners, just like you, and are elected by the community to represent the total population of your neighborhood.

The number one misunderstanding of most homeowners is WHO makes the decisions for their community. The Board of Directors makes the decisions for your community, not Heritage Property Management. 

We are simply the extensive resource that can give highly educated suggestions and best practices tools for your Board to ensure a long and successful life for your community.

To fully understand what we do, along with the responsibilities your board is obligated to fulfill, we have prepared a list of frequently asked questions which you can access here.
 

Do you have more questions? Check out our FAQs.


Specialty Departments for Your Property Management Needs

Heritage has dedicated its resources towards innovation, technology and internal team member happiness. By focusing on these key elements, we have dedicated teams in numerous departments standing by to answer any questions you may have quickly, seamlessly and efficiently. Although we provide each community with a dedicated Property Manager, we also offer additional services that provide each resident with an even faster turnaround time. Please take note of the below numbers and emails for direct contact information. 

Homeowner Services

Client Service Center

We understand how important owning a home is to you. However, with owning a home comes inevitable upkeep. We have a dedicated team standing by to answer a variety of homeowner concerns.

From web portal setup, access devices, violation letters, clubhouse reservations and more. We are here for you.

For more information or to submit a request click here.

Closing Services

In need of closing letters, mortgage questionnaires and other documents associated with buying or selling a home? We’ve got a team ready to support you during this exciting time in your life.

For more information or to submit a request click here.

Board Member Services

COMMUNITY VENDOR NETWORK

Are you a board member looking for the right vendor to service your entire community? As a leader in the property management industry, we have developed a sought after vendor network program that provides your board with the resources to tackle any community project.

Through our vetting process we now have an extensive list of highly trusted and dedicated vendors that will work diligently on your community needs.

Check out our full vendor directory here.

Education

A good property management company advises their board on a wide variety of topics. A great property management company provides you with the resources and education to thrive as individuals working as a team.

Join us every month for FREE education classes on a variety of topics. We provide dinner and the opportunity to meet with individuals just like you. 

Like us on Facebook for a full listing of upcoming events.